Our Returns Policy

Full refund or exchange

We will fully refund or exchange (At Our Option) the product you have purchased from us if the product/s you have purchased from us are faulty:

- The product has not been altered by you in anyway
- The returned item or product is accompanied by the original receipt or delivery docket.
- The item is returned to us in it's original undamaged packaging
- If the above has not been complied with then we CANNOT refund or accept return.

We Can Not Accept Returns For used Bio Tabs or toilet blocks

Transport charges when returning goods are the responsibility of the purchaser

Items Received Damaged
Via Australia Post
Goods found damaged please notify us immediately & send us a picture of the damage
 you need to take it back to the post office so they can survey the damage & a claim can be lodged

Via T.N.T
if goods are noticeably damaged please don't accept they will send the item back to us & we can arrange a replacement